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FAQs
Simply sign up or log in, choose your service category, enter your location, describe the task, and submit. You'll receive free quotes from local tradespeople within minutes.
Absolutely—there’s no charge to post a job or receive quotes. You only pay the tradesperson once the job is done and you’re satisfied.
Most users receive responses within minutes to a few hours, depending on the job type and availability of nearby tradespeople.
Yes! Review quotes, profiles, reviews, and pricing, then pick the person you feel most comfortable with.
They undergo checks—like identity, licence, and background verification—so you can trust you're in safe hands.
Check their ratings, verified reviews, past tasks, and licence credentials—everything’s shown clearly to build trust.
Yes, exactly. You can specify urgency or a start date when posting your job to find someone who can help quickly.
Just your postcode or general area is enough to get accurate quotes—full address can be shared privately once you connect.
Sure thing! Just go to “My Jobs” once logged in, and you’ll have the option to edit, pause, or cancel your request.
Definitely! Leaving honest feedback helps others and supports great tradies in the community.
First, message the tradie to discuss—if it’s not resolved, contact our support for guidance.
Look at price, reviews, licensing, and profile details side by side—don't base decisions just on the lowest cost.
Customers rate them out of 5 stars and leave comments. The average shows on profiles to help you decide.
Yes, you can chat within the platform to clarify details before making a decision.
Nope—once you agree on the job, payment happens directly between you and the tradie once it’s done.
Yes—we use strong encryption and follow New Zealand privacy laws to keep your personal info protected.
Absolutely—our site works on mobile, and we are also working on an app for quick access on the go.
Go to your “Past Jobs” list, find the tradie, and click to rehire or message them directly.
Check out our Help Guides or contact our support team—they can guide you through how to describe your task clearly.
No hidden fees—posting is free, and you only pay the tradesperson as agreed. What you see is what you pay.
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